Limited Warranty

Phoenix Manufacturing Inc, Phoenix Arizona, extends this limited warranty to the original purchaser of this evaporative cooler.


What this covers and for how long:

FIVE YEAR COVERAGE Phoenix Manufacturing Inc. will exchange the cabinet only should any water leakage occur through the base assembly due to rust out, or as a result of defect in material or workmanship during the first five years from the date of initial purchase.
One Year Coverage applies to all other components including the blower motor if furnished by Phoenix Manufacturing Inc. Phoenix Manufacturing Inc, at their discretion, will exchange or replace all components should they fail as a result of a defect in material or workmanship during the first year from date of initial purchase..
Media is a disposable item and has no warranty.

What this does NOT cover:

PMI is not responsible for any damage or malfunction unless caused by a defect in material or workmanship. Determination of defects in materials or workmanship is at the sole discretion of PMI or its appointed representative.

 Pad media
 Water damage to motor
 Abuse or misuse
 Transportation damage
 Worn belts
 Acts of God
 Improper installation, maintenance or operation
 Do not use anode devices, water from a water softener, cooler cleaners, cooler treatments or other additives in your cooler. The use of any of these products will void your warranty and may impair the life of your cooler.
 This warranty does NOT cover evaporative coolers installed and operated outside the continental United States.

 PMI does NOT pay the cost of :

a service call to the site or installation to diagnose the cause of trouble.
labor to install the part, or mileage allowance to or from the site.
freight / postage on any exchange or replacement parts.

 This warranty does NOT cover any failure, damage, or defect that results from unauthorized modification or service. Nor from the use of products or replacement parts other than those from PMI, including, but not limited to motors and pumps.

To obtain service:

Contact the dealer where you purchased your evaporative cooler. Include your name, phone number, address and zip code, the model and serial number of your evaporative cooler, a copy of your proof of purchase, date of installation and a description of your problem.
If you are not able to locate your dealer, or in case of unsatisfactory warranty service from your dealer, please write the Warranty Department, PMI, 3655 E. Roeser Road, Phoenix, Arizona, 85040. Include your name, phone number, address and zip code, the servicing dealer involved, the model and serial number of your evaporative cooler, a copy of your proof of purchase, date of installation, and a description of your problem.
Replacement Parts:

All PMI replacement parts carry a 90-day warranty from date of purchase (or balance of original warranty, whichever is greater).

This warranty is the only warranty extended by PMI to consumer purchasers of evaporative coolers. PMI disclaims all other warranties, expressed or implied, that arise by the operation of the law. Except that implied warranties of merchantability or fitness for a particular purpose. These are limited to the duration of the expressed limited warranty period. PMI shall not be liable to any incidental or consequential damages. None above the limitations or exclusions stated above which may have resulted from any alleged breach of warranty.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, the limitations or exclusions stated above may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.



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